Dear our beloved customers.
The Rapuka is committed to the health and well-being of our team members, partners, and loyal customers during these unprecedented times, as everyone faces new challenges and adapts to the situation we are facing as a society.
Please know that at The Rapuka, we are taking all the CDC-recommended steps in our corporate office and manufacturing facilities. These include the option for many of our employees to work from home and continue to practice social distancing, and other best practices to help protect and support our production teams and you, our valued customers. In recent times, you may experience delays due to the number of orders being processed and extended lead times for shipping so please allow up to twelve weeks for orders to be shipped during this extraordinary time. Our teams are working overtime to produce and ship the top-quality The Rapuka line of products to you, our customers around the world, as quickly as possible, and we will do our best to provide order confirmation emails and status updates so our customers can track their orders.
Thank you in advance—not only for your loyalty to The Rapuka, but for your patience! The staff at The Rapuka are with you and your family and hope that our products offer you some comfort and support as we take on this challenge together.